WHAT WE DO

We make customer satisfaction our top priority, and as a result we specialise in personalised direct marketing techniques to ensure their needs are met. We meet with customers in person, so that we can promote our clients’ products to them in person, offering them the opportunity to ask questions about the product before making a purchase. With communication tools rife, it is more important than ever to provide customer service that a prospect will want to share.

By being in control of the buying purchase, we ensure each prospect receives a positive and polite customer experience, and a result they will tell their friends and family about how good the service is. Such forms of recommendation are priceless, so we take our form of direct, personalised marketing very seriously.

Brand Awareness

We meet with potential customers on a face-to-face basis. Our sales force focuses on building strong relationships between our clients and consumers. With this personalised approach we reach out to over 7,000 consumers every week.

Customer Acquisition

Acquiring new customers is crucial for any business. Depending on our clients’ demand, we commit to generating the requested amount of new customers. Our flexible and personalised approach draws people’s interest. Our sales force talks them through the process and is there to consult with consumers and answer any questions.

Direct Sales

In today’s competitive market place, many firms come back to more traditional forms of sales and marketing. Our direct sales and marketing techniques allow us to measure our results. We offer cost-effective sales and marketing solutions for our clients and guarantee an above average ROI.

Brand Loyalty

Having loyal customers is absolutely crucial for any business, considering that maintaining an existing customer costs around ten times less than acquiring a new one. With our unique approach, we build the foundation of a long lasting and trusting relationship between our clients and consumers. In addition to that, we promise to increase our clients’ customer retention by at least 30 per cent in the first three months of working together.

Excellent Customer Experience

Our competitive edge is our professionalism when it comes to the customer experience. We understand that in today’s competitive market environment consumers can choose whom they do business with. We appreciate their valuable feedback and truly care about their experience. By passing on the relevant information to our clients, they can take action accordingly and create the wow-factor.

Consultation

We consult with our clients on a regular basis. Once a target audience is determined, we suggest effective strategies to achieve the requested results. It is very important to us to meet with our clients on a regular basis to review and evaluate current strategies and discuss the feedback we receive first hand from customers.

CONTACT US

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